IGABOOSTER program general terms and conditions for the use of igabiba loyalty XPs
- The regulations regulate the use of igabiba loyalty XPs, which the company Colby d.o.o., registration no. 5721938000, Ob Dravi 6, 2000 Maribor, issued within the igabiba loyalty program (hereinafter: the program).
- Only natural persons can participate in the program.
- When the account holder makes a purchase in the igabiba.si online store, he collects loyalty XPs to their account for each purchase.
- Loyalty XPs are added to the account when you purchase products in the online store, without a discount and without claiming the already collected loyalty XPs. Loyalty XPs are calculated from the amount paid.
- XPs are loaded on the customer's igabiba online account in the amount of EUR 1.00 (incl.) = 3 XPs. Collected XPs cannot be claimed in cash.
- After a certain number of collected XPs, the customer is promoted to the next bonus LEVEL. LEVELS follow each other:
- LEVEL 1: Total XPs collected 0 - 499
- LEVEL 25: Total XPs collected 500 - 999
- LEVEL 50: Total XPs collected 1000 - 4999
- LEVEL 100: Total XPs collected over 5000
- The ratio of possible collected XPs varies with LEVELS:
- LEVEL 1 = 1 x XP
- LEVEL 25 = 1.25 x XP
- LEVEL 50 = 1.5 x XP
- LEVEL 100 = 1.75 x XP
Example: A customer is LEVEL 50 and makes a purchase for 50 EUR. The number of XPs acquired in this case is 225. (50 EUR x 3 x 1.5)
- Within individual LEVELS, the customer can exchange the collected XPs for various perks/benefits. Perks/benefits vary by LEVEL. A higher LEVEL means a more interesting perk for the customer.
- When a customer reaches a certain LEVEL, they remain on that LEVEL and do not revert to the previous LEVEL, despite the 12-month validity of the XPs collected.
- XPs can be applied to the perks only on the next purchase.
- Bonuses/perks can be redeemed in the igabiba online store.
- You can receive up to 20% discount on the price of products.
- Colby d.o.o. reserves the right to terminate the loyalty program without explanation. After notification of the end date of the loyalty program, new igabiba XPs are no longer collected under the program, while existing XPs can be used within three months after the date of notification of termination of the loyalty program.
- Colby d.o.o. reserves the right to change the conditions with a notice 1 week before the changes take effect.
- Loyalty XPs cannot be combined with other promotions, discounts and benefits.
- XPs are valid for 12 months from the date they were collected and are deleted after that period.
- When the product is returned, the XPs in question are returned to the card account.
Last update of conditions: 20. 4. 2020
The condition for inclusion in the igabiba loyalty program is registration on the igabiba.si website, your consent to the use of personal data, including marketing communications.
Personal data of account holders on igabiba.si are processed in accordance with the requirements of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), PERSONAL DATA PROTECTION ACT (ZVOP-1) and the guidelines for data processing of igabiba.